WARRANTY POLICY
At Huntsen.com, we stand behind the quality and performance of our hunting products. We are committed to ensuring that every purchase meets your satisfaction and performs reliably in the field. To demonstrate our dedication to customer service and product excellence, we offer a comprehensive warranty policy.
1. Warranty Coverage:
All products purchased from Huntsen.com are covered by a standard 1-year warranty from the date of purchase.
The warranty covers defects in materials and workmanship under normal use and service conditions.
2. Warranty Claims:
In the unlikely event that a defect arises during the warranty period, customers are entitled to submit a warranty claim.
To initiate a warranty claim, customers must provide proof of purchase from Huntsen.com and a detailed description of the issue.
Warranty claims can be submitted through our website's customer service portal or by contacting our customer support team directly.
3. Warranty Exclusions:
The warranty does not cover damage caused by misuse, abuse, neglect, accidents, or unauthorized alterations or repairs.
Normal wear and tear, cosmetic damage, and damage due to improper storage or handling are also excluded from warranty coverage.
Products that have been modified or tampered with in any way are not eligible for warranty service.
4. Warranty Remedies:
Upon receipt of a valid warranty claim, Huntsen.com will, at its discretion, repair or replace the defective product with a new or refurbished unit.
If the exact product is no longer available, a comparable product of equal or greater value will be provided as a replacement.
All warranty repairs and replacements will be performed free of charge, including shipping costs.
5. Limitation of Liability:
Huntsen.com's liability under this warranty is limited solely to the repair or replacement of defective products as specified herein.
Huntsen.com shall not be liable for any incidental, consequential, or indirect damages arising from the use or inability to use its products.
6. Warranty Transferability:
This warranty is non-transferable and applies only to the original purchaser of the product from Huntsen.com.
7. Governing Law:
This warranty policy shall be governed by and construed in accordance with the laws of the United States. Any disputes arising out of or relating to this warranty shall be resolved through arbitration in accordance with the rules of the American Arbitration Association.
8. Contact Information:
For inquiries regarding warranty claims or further assistance, please contact our customer support team at info@huntsen.com.
Huntsen.com reserves the right to modify or update this warranty policy at any time without prior notice. Customers are encouraged to review the warranty terms and conditions periodically for any changes.